VIDEO: Improving Veteran Experience

Video: Improving Veteran Experience

Management Services

Video: Improving Veteran Experience


Nothing is as rewarding as making a positive impact in someone’s life, especially a Veteran who so selflessly served our nation.  That is precisely why improving the Veteran experience is at the core of what we do at Veterans Affairs. ERPi is committed to monitoring and measuring the Veteran experience in an effort to make necessary improvements to services VA-wide. This commitment involves our advisory and support in modernizing systems and tools that more effectively equip and empower VA employees to serve our Veterans with world-class customer service.

Click below to hear how we align with our client mission and priorities, and strategically work to demonstrate tangible results with great impact.